Each item posted or couriered IS insured and it is the responsibility of the carrier to reimburse the customer if an item is lost or damaged. However, The Wetsuit Store will assist the customer as much as possible in the unlikely event a claim is required. If a signature is required, any goods MUST be inspected before signing, or signed for UNSEEN, otherwise the insurance on the item becomes void.
Any watersport can be dangerous and The Wetsuit Store does not accept any responsibility for injury to yourself or to others. Any item purchased from The Wetsuit Store is used at your own risk.
Please contact us if you require any further information.
We make every effort to provide the best products and service available, however, like any store if you are unhappy with your purchase for any reason then you can return it to us.
Just follow the easy steps below to return the goods:
You must notify us within 7 days if you wish to return items and then return them within 14 days of delivery.
You will need a returns number. Please call 01736 754114 or e-mail us at firstname.lastname@example.org stating why you wish to return the goods with your invoice number.
The return number must be clearly marked on the outside of the package. No package will be accepted returned without this number visible. We cannot accept any returned items without prior authorization.